On March 18th, 2015

Two Therapists Arrested For Insurance Fraud Allegedly billed insurance company $3.5 million for services never provided

LOS ANGELES– Two Playa del Rey therapists were arrested March 17, 2015 for health insurance fraud after allegedly billing Anthem Blue Cross for services amounting to $3.5 million that were never provided.

Steven Orenstein, 57, a marriage and family therapist  and Erin Kayem, 42, a licensed speech therapist, were arrested  and charged with insurance fraud, conspiracy to commit grand theft and grand theft.

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“Health insurance fraud is a multi-billion dollar criminal enterprise in California that everyone pays for through higher premiums,” said Insurance Commissioner Dave Jones. “Medical providers are in a position of great trust; unfortunately, the providers in this case broke that trust when they fraudulently billed for services never performed. One of my top priorities as insurance commissioner is to investigate health insurance fraud and put scammers like Orenstein and Kayem out of the business of ripping off insurers and consumers.”

Anthem Blue Cross investigators contacted the Department of Insurance about the suspected fraud.  Working with Anthem, Department of Insurance investigators found Steven Orenstein, owner of the Brain Enhancement Institute (BEI) and Erin Kayem, owner of Neurodevelopment Learning Institute (NLI), had billings for two patients for multiple services the therapists did not actually provide. In one case, a patient visited the facility for 12 sessions but the insurance company was billed for 59 sessions. Another patient visited NLI for six sessions and Anthem was billed for 74 sessions.

"California Department of Insurance investigators are committed to fighting insurance fraud, " said California Statewide Law Enforcement Association (CSLEA) President Alan Barcelona.  "They have case after complicated case and yet see each of them through arrest, prosecution and sentencing."

As out-of-network providers, Orenstein and Kayem billed a total of $3.5 million and received nearly $1 million. Bail for Orenstein and Kayem is set at $350,000 and both face up to 65 years in prison if convicted on all felony counts.

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