CHP dispatchers are always there to help, answering calls from those in need of assistance - but who assists them when they have an issue that needs someone's attention? If it's on-the-job, it's a CSLEA/CHP-PSDA site rep who comes to the rescue.
"Our site reps help our dispatchers and operators with policies, procedures, and problems that arise," said CHP-PSDA President Tina Brazil. "Our dispatchers have very stressful jobs and when people are stressed or under stressful conditions, issues can easily arise."
Just how valuable are these site representatives? Below is a letter from retiring CHP Dispatcher Joan Martin, who is taking time to thank two CSLEA/CHP-PSDA site reps who have helped her along the way. Thank you, Joan and congratulations on your retirement and a long, successful CHP career.
I am a public safety dispatcher with the CHP, I am retiring after 24 years at Golden Gate Communications Center in Vallejo.
I just wanted to let CSLEA know that our CSLEA/CHP-PSDA site reps Gina Walls and Vicki Morris are the best.
I could not have made it all those years without their support and assistance. They have assisted greatly in helping us to obtain correct information and direction from management.
Gina and Vicki KNOW their jobs, policy and procedures, and our contract, inside and out.
They are also decent and fair. They can respectfully and effectively resolve and assist with conflicts that arise. They are knowledgeable and resourceful and always diplomatic.
They walk a minefield daily to ensure that we are treated fairly. I appreciate the personal sacrifices they have made. It is not an easy job, but they handle it with grace and good humor.
This all in addition to being talented dispatchers. It has been an honor to work with them.
PSD Joan A Martin, A09315
"Congratulations to CHP Dispatcher Joan Martin," said CSLEA President Alan Barcelona. "Nearly a quarter century working at the Golden Gate Com Center, what a huge accomplishment. She has spent a career helping the public and CHP officers. We wish her the very best in her retirement and thank her for recognizing the need for, and the important role of our site reps, who step up and volunteer on behalf of their fellow dispatchers. They, too, deserve our thanks and praise."