On May 31st, 2018

Bureau of Automotive Repair Investigation Leads to Action Against Auto Body Shop

SACRAMENTO –  On May 24, 2018, the Bureau of Automotive Repair announced that a formal accusation has been filed against an auto body shop in Roseville for allegedly defrauding at least nine consumers out of tens of thousands of dollars.  The accusation filed by the chief of the Bureau of Automotive Repair (BAR) alleges California Customs & Collision Repair took down payments for collision repairs that were never performed. The accusation also alleges the auto body shop failed to provide adequate care of consumers’ vehicles, resulting in vehicles becoming damaged by the elements from being left outside unprotected. One consumer’s vehicle was impounded after having been illegally parked on a public street.

“Consumers reported their problems to BAR and enforcement representatives began their investigation,” said California Statewide Law Enforcement Association (CSLEA) President Alan Barcelona. “The accusation filed is an eye opener for consumers, report suspicious business practices immediately.”

BAR encourages other consumers who believe they may have been a victim of similar business practices to contact BAR at (800) 952-5210, or file a complaint online at www.bar.ca.gov. To read the accusation, click here.

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